Ian Kerr - Feel Great, Achieve More, Take Control of Your Life

Privacy Policy


I, Ian Kerr, am the Data Protection Officer for this business.

 
The Lawful basis for my holding the following information regarding my clients is consent. Information held is ;-

Name, Address, contact telephone numbers, e-mail address, date of birth, treatment notes, medical history (as given on the initial consultation form).

 
For current clients (those I have seen in the last 8 months) I hold the clients Name, Address, contact telephone numbers, e-mail address, date of birth, date and type of last treatment and marketing preferences on a password protected computer in my office at home.
I hold the above information and the clients’ medical history (as given on the initial consultation form) and my treatment notes on paper which is kept in a locked filing cabinet in my clinic room at The Blue Room.

For Dormant Clients (those I have not seen within the last 8 months) I hold the clients Name, Address, contact telephone numbers, e-mail address, date of birth, date and type of last treatment and marketing preferences on a password protected computer in my office at home. I hold the above information and the clients’ medical history (as given on the initial consultation form) and my treatment notes on paper which is kept in a locked filing cabinet in my office at home. I do not market to Dormant Clients.

 
For Ex-clients (those that I have not seen for over 10 years) I hold the clients Name, date of birth, and date they were transferred into the ex-clients list on a password protected computer in my office at home. The clients’ paper treatment records are securely shredded. I do not market to Ex-Clients.

 
I hold the information for a full ten years after the last treatment given as stipulated by my insurance company ( https://www.hiscox.co.uk ) but, whilst I am happy to show and discuss my notes of your treatment with you and give you a copy on request, I cannot service your right to be forgotten until after the ten years is up.

 
I currently use MailChimp for my e-mail marketing and offer you the chance of viewing their privacy policy here (https://mailchimp.com/legal/privacy/)

 
I have, on my outlook, a folder of general contact e-mails from clinic clients which I hold for a full 12 months and then delete.
 

My computer is protected by Webroot Secure Anywhere (https://www.webroot.com/us/en/legal/privacy) and maintained by the Know How Team (https://www.teamknowhow.com/about/privacy-policy

 
I have some client numbers in my mobile phone. Your number is only added if you contact me directly on my mobile number and therefore I assume legitimate interest. I keep the phone secure and I am happy to remove you if you would prefer. I only use text/phone for managing appointments as required.

 
Name, address, and contact telephone numbers as also kept on The Blue Room diary management computer to facilitate the management of appointments. Please view the Blue Rooms’ Privacy policy here (link).

I am registered with the Information Commissioners office ref: A8330787

 
You can ask to see the information I hold about you and I will show and discuss my notes of your treatment with you and give you a copy on request.

 
You can change your marketing consent at any time by contacting me by e-mail at ian@iankerrcp.co.uk and I will modify my records within two weeks of receiving your request.

 
If there is a data breach I will inform the affected clients at the earliest possible moment, by e-mail or by telephone, and at most within two weeks of the breach happening.

 

Ian Kerr

07941 348312


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